Old Mutual launches 'my Old Mutual' digital portal
Old Mutual Life Assurance has launched a digital self-service portal called "My Old Mutual" to enhance customer experience. The portal seeks to provide a convenient, flexible, and transparent way for customers to access their policy information, premium statements, and payment details from anywhere, at any time. Richard Gatete Magarura, Head of Customer Care at UAP, says the portal is secure, with two-factor authentication and encryption to protect customer data. The company aims to further enhance the channel, enabling customers to seamlessly raise claims and access policy maturity benefits.
